Terms of Use

General Terms and Conditions (GTC)

1. These General Terms and Conditions (hereinafter referred to as "GTC") do not exclude special agreements. The GTC are subsidiary to individual agreements.

2. definitions of terms

Landlord: Is a natural or legal person who accommodates guests in return for payment.

Tenant: Is a natural person who makes use of accommodation. The tenant is usually also the contractual partner. Persons travelling with the contracting party (e.g. family members, friends, etc.) are also deemed to be tenants.

3. arrival / departure

Arrival: from 16.00 am.

Departure: by 10.00 am.

If the departure time is exceeded by more than 30 minutes, an additional overnight stay will be charged. Other arrival and departure times can be agreed individually with the landlord. If the tenant does not arrive by 10 p.m. on the day of arrival, the contract shall be deemed cancelled after a period of 48 hours without notification to the landlord. The landlord or his representative may then freely dispose of the property. A (pro rata) refund of the rent due to early departure will not be made.

4. payment

The rental agreement shall become valid upon receipt of the down payment to the landlord's account. The deposit of 30% of the rental amount is due for payment within seven days of receipt of the booking documents. Once the deposit has been paid, payment of the remaining amount is due 30 days before the start of the holiday. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is deemed to be a cancellation and entitles the landlord to re-let the property.

5. cancellation

- Up to 6 weeks in advance free of charge

- From 6 weeks before the start of the rental period, the deposit of 50% of the rental price will be retained

- Less than 14 days before the start of the rental period 100 % of the rental price

The date of receipt of your cancellation notice counts. Amounts already paid will be offset.

6. Liability

The invitation to tender has been prepared to the best of our knowledge. No liability is accepted for any impact on the rented property due to force majeure, power and water failures and storms. Similarly, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural and local conditions. However, the landlord will be happy to assist in rectifying the problems (as far as this is possible). The landlord accepts no liability for the use of the play and sports equipment provided. The arrival and departure of the tenant is at his own risk and liability. The landlord is not liable for personal belongings in the event of theft or fire. The hirer is fully liable for wilful destruction or damage. The tenant undertakes to treat the rented property (holiday home, inventory and outdoor facilities) with care. If damage to the holiday home and / or its inventory occurs during the tenancy, the tenant is obliged to report this immediately to the property management. Defects and damage discovered on arrival must be reported immediately to the property management, otherwise the tenant is liable for this damage. Defects and damage discovered on arrival must be reported to the property management immediately, otherwise the tenant is liable for this damage. A reasonable period of time must be allowed for the rectification of damage and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of any service disruptions, the tenant is obliged to do everything reasonable within the scope of his legal obligation to help remedy the disruption and minimise any damage incurred. On the day of departure, the tenant must remove personal belongings, dispose of household waste in the bins provided and store clean and washed crockery in the kitchen cupboards.

7. final provisions

Photos and text on the website or in the flyer serve to provide a realistic description. A 100 per cent correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g. furniture), provided they are of equal value. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic and legal intention of the contracting parties.

Austrian law shall apply.

Place of jurisdiction and place of fulfilment is the place of residence of the lessor.